While mass-distributing coupon codes via SNS and email newsletters can contribute to temporary sales, it doesn't effectively retain customers in your store.
- Not linked to accounts: Codes usable by anyone prevent customer identification, hindering LTV improvement initiatives.
- Lack of re-engagement triggers: Since customers don't hold them as "their own exclusive benefits," it's impossible to send reminders before expiration, missing opportunities for revisits.
- Discrepancy with Japanese business practices: Unlike the commonplace "coupon management" in marketplaces and domestic e-commerce in Japan, Shopify standard lacks this feature, diminishing the value of "My Page" for customers.
The state of "anyone can use anytime" can devalue a brand and carries the risk of leading to mere price competition.